Privacy Policy
Effective Date: 1st January 2024
Website: www.mnrehubservices.com
1. Introduction
Welcome to MNR e-Hub Services — your trusted digital and citizen-service partner based in Tirupati, Andhra Pradesh, India.
This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website, services, or digital platforms.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect personal and non-personal information to deliver, improve, and secure our services.
a. Personal Information:
When you register, contact us, or request a service, we may collect:
Full Name
Contact Number
Email Address
Postal Address (for deliveries)
Government ID Numbers (Aadhaar, PAN, etc.) — when required for official service filings
Payment / Transaction Details
b. Non-Personal Information:
Browser type, device information, IP address, and usage data collected via analytics tools and cookies.
3. How We Use Your Information
We use collected data only for legitimate and transparent business purposes, such as:
To process and deliver requested services.
To communicate order updates, alerts, or confirmations.
To improve user experience and site performance.
To provide support, resolve issues, or verify identity.
To comply with legal obligations and government regulations.
We do not sell, rent, or trade your personal information to any third party.
4. Communication & Consent
By using our platform or providing your contact details, you consent to receive service-related communication via:
Email | 
WhatsApp | 
Phone Call | SMS
You may opt out of promotional communication anytime by contacting us.
5. Data Protection & Security
We implement robust physical and digital safeguards to protect your information, including:
SSL-secured website and payment gateways.
Restricted data access to authorized personnel only.
Regular malware and vulnerability checks.
Encrypted backups of sensitive documents.
Despite our best efforts, no data transmission over the internet can be guaranteed 100% secure. Users share information at their own risk.
6. Cookies & Tracking Technologies
Our website may use cookies, pixels, and analytics tools to enhance your browsing experience.
Cookies help us remember your preferences and measure traffic patterns.
You can disable cookies in your browser settings, but some website functions may not work properly without them.
7. Sharing of Information
We may share limited personal data only with:
Authorized Government Portals (for PAN, MSME, EPFO, etc. services).
Trusted Service Partners / Vendors for delivery, hosting, or printing.
Payment Gateways for secure transaction processing.
All third parties are contractually bound to maintain confidentiality and data protection standards.
8. Legal Compliance
We may disclose information if required by law, government order, or to protect our rights, prevent fraud, or enforce site policies.
9. Third-Party Links & Content
Our website may contain links to external sites or services.
MNR e-Hub Services is not responsible for the privacy practices, data usage, or policies of third-party websites.
We advise users to review the privacy policies of any linked websites before engaging.
10. Intellectual Property & Trademarks
All content, graphics, and brand materials on this site belong to MNR e-Hub Services.
Any other logos, graphics, icons, or trademarks displayed are the property of their respective owners and used only for reference or informational purposes.
11. Data Retention
We retain your data only as long as necessary to:
Fulfill the purpose for which it was collected, or
Comply with applicable legal, tax, or business requirements.
Once the retention period ends, your information will be securely deleted or anonymized.
12. Your Rights
As a customer, you have the right to:
Request a copy of your personal data we hold.
Correct inaccurate or outdated information.
Request deletion (subject to legal record-keeping).
Withdraw consent for marketing communications.
Send such requests to mnrehubservices@gmail.com with proof of identity.
13. Policy Updates
MNR e-Hub Services may update this Privacy Policy periodically.
All changes will be posted on this page with an updated “Effective Date.”
Please review this page regularly to stay informed.
14. Jurisdiction
All matters related to this Privacy Policy are governed by Indian law.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Tirupati, Andhra Pradesh, India.
15. Contact Information
For questions, concerns, or complaints about this Privacy Policy or data handling:
MNR e-Hub Services
Vidyanagar, Tirupati, Andhra Pradesh, India
+91 98850 23781
mnrehubservices@gmail.com www.mnrehubservices.com
Acknowledgement
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
